Overview of the Office of General Affairs
National Chengchi University (NCCU) is located in Taipei City’s Wenshan District. The main campus consists of the Uphill and Downhill Campuses, together with the Zhi Nan Campus, Hua Nan Campus, the Institute of International Relations, and the Center for Public and Business Administration Education (CPBAE) on Jinhua Street. Covering a total area of 107.24 hectares and comprising 190 buildings, the campus is surrounded by mountains and bordered by the Jingmei River, providing a scenic and pleasant environment for teaching, research, and learning.
Under the leadership of Professor Yu-Shin Tsai, Vice President responsible for General Affairs, the Office of General Affairs (OGA) provides comprehensive administrative and operational support to advance the University's development and ensure its smooth day-to-day operations. Guided by a service-oriented approach, all staff members work collaboratively to deliver efficient and high-quality general affairs services. With the goal of fostering mutual development between NCCU and the surrounding community, the Office actively promotes the NCCU International University Town Plan. Centered around NCCU, the University Town integrates residential communities, educational institutions, local industries, and tourism resources. Guided by human-centered, ecological, and innovative principles, the University continues to advance its planning initiatives and lay a solid foundation for the development of an international university town.
The Office of General Affairs comprises seven sections: Document & Postal, General Management (including Security Section), Property Management, Construction & Maintenance, Cashier, Environmental Protection & Occupational Safety and Health, and Campus Planning & Development. Together, we are committed to providing convenient, responsive, and professional services to faculty, staff, and students, while building on past achievements and creating new opportunities for the University.
1. Document & Postal Section
The Document & Postal Services Section is primarily responsible for the receipt and dispatch of official documents across the University, document and postal services, official seal management, and archives administration. Since 2009, the University has implemented digital document processing to enhance administrative efficiency, standardize workflows, and improve records management.
The Section continues to develop its professional capabilities in response to the growing diversity of information and communication media, while fulfilling its responsibility to preserve the University's institutional history and heritage.
2. General Management Section
The General Management Section is responsible for procurement and tendering for goods and services exceeding one-tenth of the government-announced procurement threshold, campus shuttle bus operations, outsourced cleaning services, venue and locker rentals, campus dining services, recruitment and management of commercial vendors, official vehicle dispatch, and reservation management for the NCCU i-House.
In addition to ensuring the smooth and efficient operation of routine administrative services, the Section maintains the flexibility to mobilize personnel and resources in response to emergencies and unexpected situations. Through effective coordination and teamwork, it strives to maximize operational efficiency and make the best use of available human resources.
Security Unit
The Security Unit is responsible for maintaining campus safety, managing vehicular access and traffic, and operating campus security surveillance and emergency pushbutton systems. Security personnel are stationed at major campus entrances to manage access and conduct regular patrols, helping maintain orderly traffic and a safe campus environment.
The Unit also provides security and crowd-control support for campus events and maintains close communication and coordination with local law enforcement agencies. Through these efforts, it works to safeguard the campus community and provide a secure environment for faculty, staff, and students.
3. Property Management Section
The Property Management Section is responsible for the administration of faculty and scholar housing, faculty research offices, university property and equipment, and space allocation. Its duties include the acquisition, registration, disposal, and maintenance of university property and office equipment, as well as the management of water dispensers, academic attire, university real estate, and related property and financial records.
4. Construction & Maintenance Section
The Construction & Maintenance Section plays a vital role in supporting teaching and research and in maintaining and developing the University's physical infrastructure. Its major responsibilities include campus development, construction, renovation, and maintenance projects designed to enhance the quality of the learning and working environment.
Key priorities include planning and constructing new academic facilities, maintaining and upgrading existing buildings to meet safety and regulatory requirements, and developing infrastructure across the Zhi Nan, Hua Nan, and Jin Hua Campuses. The Section is also responsible for minor repairs and medium- to large-scale projects involving civil engineering, architecture, plumbing, electrical systems, air conditioning, and telecommunications.
Through professional expertise, responsive service, and continuous improvement, the Section is committed to providing a safe, functional, and well-equipped environment that supports the University's teaching and research missions.
5. Cashier Section
The Cashier Section is responsible for the receipt, disbursement, transfer, custody, and accounting of cash, checks, securities, and other custodial assets in accordance with applicable laws and regulations.
Through standardized procedures and efficient workflows, the Section ensures the accurate and timely processing of financial transactions while safeguarding public funds and assets. Its work contributes to sound financial administration and the smooth operation of the University.
6. Environmental Protection & Occupational Safety and Health Section
The Environmental Protection & Occupational Safety and Health Section is responsible for maintaining the campus environment, promoting energy conservation and carbon reduction, and advancing occupational health and safety.
Its responsibilities include campus landscaping and environmental maintenance, as well as the management and maintenance of fire safety systems, building safety, emergency generators, elevators, sewage systems, and other related facilities. In alignment with government policies on green energy and sustainability, the Section continues to promote environmental protection, energy efficiency, health promotion, and occupational safety, with the goal of providing a beautiful, comfortable, healthy, and safe campus environment.
7. Campus Planning & Development Section
The Campus Planning & Development Section develops long-term campus development plans in alignment with the University's overall development strategies and works to enhance the quality and functionality of the campus environment.
Based on the respective functional roles of the Uphill, Downhill, Zhi Nan, and Hua Nan Campuses, the Section plans future spatial development and land use. It also actively promotes urban renewal and development initiatives, including the Triangle Land Project, to optimize land utilization and support sustainable campus development.
Through integrated campus planning and collaboration with the surrounding community, the Section seeks to contribute to the continued development of the University Town, strengthen NCCU's connection with its neighboring communities, and create a high-quality and sustainable campus environment.
Conclusion
The Office of General Affairs supports virtually every aspect of daily life at NCCU—from food, clothing, housing, and transportation to teaching, learning, and campus activities. Although its work is primarily focused on administrative and logistical support, it is essential to the University's daily operations and long-term development.
Guided by the core values of Service, Efficiency, Quality, and Teamwork, all members of the Office of General Affairs are committed to providing professional, responsive, and high-quality services. Through collaboration and continuous improvement, the Office strives to create a safe, comfortable, efficient, and sustainable campus environment and to contribute to the continued development and success of National Chengchi University.