Mail delivered to NCCU is processed and distributed according to the following procedures.
Faculty and Staff
Registered mail, including letters, express mail, and parcels, will be delivered to the appropriate department or unit for acknowledgment of receipt, or may be collected by the unit's designated personnel from the mailroom.
Regular (non-registered) mail will be delivered directly to the appropriate department or unit through the document exchange center, or collected by the unit's designated personnel from the mailroom.
Students
Dormitory Residents
a. Registered Mail and Parcels
Uphill Campus Dormitories: Students should bring their student ID card and collect their mail at the designated location according to the collection notice. Large parcels addressed to Tzu Chiang Dormitories will be delivered directly to the dormitory area by the Post Office.
Downhill Campus Dormitories: Students should bring their student ID card and collect their mail at the designated location according to the collection notice.
b. Regular (Non-registered) Mail
Regular mail will be delivered by the dormitory mailroom to the dormitory management staff for collection on behalf of students.
Note: During the week before and after the start of each semester, parcels will be delivered directly by the Post Office to each dormitory area to facilitate student pickup.
Non-dormitory Students
Both registered and regular mail should be collected from the student's department office.
Unclaimed Registered Parcels for Dormitory Students
If a parcel remains unclaimed for more than 10 days after the initial notification, a second notification will be issued.
Parcels that remain unclaimed for an additional 5 days will be returned to the sender through the postal service.
Service Hours
Working Days:
8:00 AM – 12:00 PM
1:00 PM – 5:00 PM
(Closed on national holidays and weekends. Separate announcements will be issued during winter and summer breaks.)
Contact Information
Faculty and Staff Mail and Parcel Inquiries: Extension 62911
Student Mail and Parcel Inquiries: Extension 62910